Refund policy

We want you to be satisfied with your purchase, and will accept returns of unopened, unused items within 90 days of receiving your order. Returns have a handling fee of $5 per order. To initiate a return, please contact our Customer Service team at hey@arey.com and we will issue a prepaid shipping label for all US orders.

For Canadian orders, return shipping is the responsibility of the customer. Processing time typically takes 5-7 business days after we have received your return, upon which we'll issue a credit to your original form of payment, less the $5 handling fee. In rare cases where you do not receive your package, we will happily issue a replacement. We do not refund lost or stolen items.